Nordstrom Reports Fourth Quarter and Fiscal 2017 Earnings

Achieved Record Sales of $15 Billion

SEATTLE--(BUSINESS WIRE)--Mar. 1, 2018-- Nordstrom, Inc. (NYSE:JWN) today reported fourth quarter earnings per diluted share for the fourth quarter ended February 3, 2018 of $0.89, which included impacts associated with corporate tax reform consisting of a $0.25 charge primarily related to its income tax provision and a one-time pretax investment in its employees of $16 million or $0.06. Net sales for the fourth quarter increased 8.4 percent, inclusive of approximately $220 million related to the 53rd week, and comparable sales increased 2.6 percent.

For fiscal 2017, earnings per diluted share was $2.59, including corporate tax reform-related reductions of $0.31. Earnings were in-line with the Company's prior outlook of $2.90 to $2.95, which did not incorporate the impacts related to corporate tax reform. Net sales increased 4.4 percent and comparable sales increased 0.8 percent, slightly exceeding the Company's prior outlook for sales growth of approximately 4.2 percent and comparable sales increase of approximately 0.5 percent.

In fiscal 2017, the Company reached record sales of $15.1 billion, achieving the following milestones in executing its growth plans:

• Nordstrom experienced continued positive customer trends, reflecting customer growth of 4 percent to 33 million.
• Generational investments, which include Nordstromrack.com/HauteLook, Canada and Trunk Club, contributed $1.5 billion in sales.
• In the Nordstrom full-price business, strategic brands, including product with limited distribution and Nordstrom proprietary labels, continued to deliver outsized sales growth.
• The Nordstrom Rack off-price business gained 6 million new customers with approximately one-third of off-price customers expected to cross-shop the full-price business over time.
• Nordstrom Rewards customers increased by 35 percent to 10.5 million. Sales from Nordstrom Rewards customers represented 51 percent of sales, an increase from 44 percent in 2016.

FOURTH QUARTER SUMMARY

• Fourth quarter net earnings were $151 million and earnings before interest and taxes (EBIT) was $350 million, or 7.6 percent of net sales, compared with net earnings of $201 million and EBIT of $424 million, or 10.0 percent of net sales for the same period in fiscal 2016.
  • Net earnings included a $42 million charge related to corporate tax reform, including a one-time, non-cash charge of $51 million related to the revaluation of its deferred tax assets, partially offset by cash tax savings from a lower federal tax rate.
  • Retail EBIT decreased $93 million compared with the same quarter last year, reflecting investments in capabilities to support the Company's growth plans.
  • Credit EBIT increased $19 million, primarily due to higher credit card revenues.
• Total Company net sales of $4.6 billion for the fourth quarter increased 8.4 percent, inclusive of approximately $220 million, or 520 basis points, from the 53rd week, compared with net sales of $4.2 billion during the same period in fiscal 2016. Total Company comparable sales for the fourth quarter increased 2.6 percent.
  • In the Nordstrom brand, which includes U.S. and Canada full-line stores, Nordstrom.com and Trunk Club, net sales increased 6.4 percent and comparable sales increased 2.4 percent. Across U.S. full-line stores and Nordstrom.com, the top-performing merchandise categories were Kids' and Men's Apparel.
  • In the Nordstrom Rack brand, net sales increased 15.0 percent and comparable sales increased 3.7 percent.
• Retail gross profit, as a percentage of net sales, of 35.6 percent decreased 42 basis points compared with the same period in fiscal 2016, primarily due to higher occupancy expenses related to new store growth for Nordstrom Rack, Canada and the New York City Men's flagship. Merchandise margin performance was in-line with the Company's expectations, reflecting continued strength in regular price selling trends. Ending inventory increased 6.9 percent over last year, generally in-line with the Company's expectations.
• Selling, general and administrative expenses, as a percentage of net sales, of 30.1 percent increased 243 basis points compared with the same period in fiscal 2016, primarily due to higher supply chain, marketing and technology expenses associated with the Company's growth initiatives. In addition, the increase reflected a one-time investment in its employees associated with corporate tax reform, performance-related adjustments based on company performance and a legal settlement gain of $22 million in 2016.

FULL YEAR SUMMARY

• Full year net earnings were $437 million and EBIT was $926 million, or 6.1 percent of net sales, compared with net earnings of $354 million and EBIT of $805 million, or 5.6 percent of net sales, for the same period in fiscal 2016.
  • Retail EBIT increased $44 million relative to last year, primarily reflecting a goodwill impairment charge of $197 million in 2016.
  • Credit EBIT increased $77 million relative to last year due to higher credit card revenues.
• Total Company net sales of $15.1 billion for fiscal year 2017 increased 4.4 percent, inclusive of approximately $220 million, or 150 basis points, from the 53rd week, compared with net sales of $14.5 billion during the same period in fiscal 2016. Total Company comparable sales for the fiscal year 2017 increased 0.8 percent.
• Retail gross profit, as a percentage of net sales, of 34.7 percent decreased 18 basis points compared with fiscal 2016 primarily due to higher occupancy expenses related to new store growth for Nordstrom Rack and Canada.
• Selling, general and administrative expenses, as a percentage of net sales, of 30.8 percent increased 104 basis points compared with fiscal 2016 due to technology and performance-related expenses. The Company made meaningful progress in improving operational efficiencies, reflected by moderated expense growth related to supply chain, technology, and marketing of approximately 10 percent over the last two years, relative to an annual average of approximately 20 percent from 2010 through 2015.
• During the year, the Company repurchased 4.6 million shares of its common stock for $206 million. A total of approximately $414 million remains under existing share repurchase board authorizations. The Company does not plan to repurchase any shares while members of the Nordstrom family explore the possibility of a "going private transaction." The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable Securities and Exchange Commission rules.
• Return on invested capital (ROIC) for the 12 months ended February 3, 2018 was 9.7 percent compared with 8.4 percent in the prior 12-month period. Results for the prior period were negatively impacted by approximately 330 basis points due to the Trunk Club non-cash goodwill impairment charge in the third quarter of 2016. A reconciliation of this non-GAAP financial measure to the closest GAAP measure is included below.

EXPANSION UPDATE

Nordstrom has announced plans to open the following stores in fiscal 2018, consisting of one new full-line store, 12 new Nordstrom Rack stores and one Nordstrom Rack store relocation:

FISCAL YEAR 2018 GUIDANCE

The Company's expectations for fiscal 2018 are as follows:

The Company's guidance also incorporates the following assumptions:

• The effective tax rate is expected to be approximately 27.5 percent.
• The impact of revenue recognition accounting changes is estimated to reduce EBIT by approximately $30 million.
• The 53rd week in fiscal 2017 creates a timing shift in the 4-5-4 calendar for fiscal 2018 that is expected to impact comparisons to the prior year. This includes the shift in the Anniversary Sale event from the second and third quarters in 2017 to primarily the second quarter in 2018.

FINANCIAL STATEMENT PRESENTATION CHANGES

The Company is increasingly managing its business through two brands, Nordstrom full-price and Nordstrom Rack off-price. With customers increasingly engaging with Nordstrom through multiple ways, the Company is focused on providing a seamless experience across stores and online.

Beginning in the first quarter of 2018, Nordstrom plans to make the following reporting changes to align with how management will view the results of operations:

• allocation of the Credit business to the Nordstrom full-price and Nordstrom off-price businesses, resulting in one reportable segment
• allocation of certain corporate adjustments, such as sales return reserves, to the Nordstrom full-price and Nordstrom off-price businesses
• Nordstrom full-price and Nordstrom Rack off-price sales aggregated for stores and online

These changes are not expected to impact total Company net earnings, earnings per share, financial position or cash flows. In addition, the Company will also adopt the revenue recognition accounting changes beginning in fiscal 2018.

CONFERENCE CALL INFORMATION

The Company's senior management will host a conference call to discuss fourth quarter and fiscal 2017 results and fiscal 2018 outlook at 4:45 p.m. Eastern Standard Time today. To listen to the live call online and view the speakers' prepared remarks and the conference call slides, visit the Investor Relations section of the Company's corporate website at http://investor.nordstrom.com. An archived webcast with the speakers' prepared remarks and the conference call slides will be available in the Quarterly Earnings section for one year. Interested parties may also dial 201-689-8354. A telephone replay will be available beginning approximately three hours after the conclusion of the call by dialing 877-660-6853 or 201-612-7415 and entering Conference ID 13673643, until the close of business on March 8, 2018.

ABOUT NORDSTROM

Nordstrom, Inc. is a leading fashion retailer based in the U.S. Founded in 1901 as a shoe store in Seattle, today Nordstrom operates 366 stores in 40 states, including 122 full-line stores in the United States, Canada and Puerto Rico; 232 Nordstrom Rack stores; two Jeffrey boutiques; two clearance stores; seven Trunk Club clubhouses; and its Nordstrom Local service concept. Additionally, customers are served online through Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com. Nordstrom, Inc.'s common stock is publicly traded on the NYSE under the symbol JWN.

Certain statements in this news release contain or may suggest "forward-looking" information (as defined in the Private Securities Litigation Reform Act of 1995) that involve risks and uncertainties including, but not limited to, our anticipated financial outlook for the fiscal year ending February 2, 2019, our anticipated annual total and comparable sales rates, our anticipated new store openings in existing, new and international markets, our anticipated Return on Invested Capital and trends in our operations. Such statements are based upon the current beliefs and expectations of our management and are subject to significant risks and uncertainties. Our actual future results may differ materially from historical results or current expectations depending upon factors including, but not limited to: successful execution of our customer strategy to provide a differentiated and seamless experience across all Nordstrom channels; timely and effective implementation of our plans to evolve our business model, including development of applications for electronic devices, improvement of customer-facing technology, timely delivery of products purchased digitally, enhancement of inventory management systems, greater and more fluid inventory availability between our digital channels and retail store locations, and greater consistency in marketing and pricing strategies, as well as our ability to manage the costs associated with this evolving business model; our ability to properly balance our investments in existing and new store locations, especially our investments in our Nordstrom Men's Store NYC and Nordstrom Manhattan Flagship; our ability to evolve our business model as necessary to respond to the business and retail environment, as well as fashion trends and consumer preferences, including changing expectations of service and experience in stores and online; successful execution of our information technology strategy; our ability to effectively utilize data in strategic planning and decision making; timely completion of construction associated with newly planned stores, relocations and remodels, all of which may be impacted by the financial health of third parties and consumer traffic to the locations; efficient and proper allocation of our capital resources; effective inventory management processes and systems, fulfillment and supply chain processes and systems, disruptions in our supply chain and our ability to control costs; the impact of any systems or network failures, cybersecurity and/or security breaches, including any security breach of our systems or those of a third party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or Company information or compliance with information security and privacy laws and regulations in the event of such an incident; the effect of the announcement by the members of the Nordstrom family relating to the exploration of a possible "going private transaction" on our relationships with our customers, employees, suppliers and partners, operating results and business generally; our ability to safeguard our reputation and maintain our vendor relationships; our ability to maintain relationships with and motivate our employees and to effectively attract, develop and retain our future leaders, which could be impacted by the uncertainty about the possibility of a "going private transaction;" our ability to realize the expected benefits, respond to potential risks and appropriately manage costs associated with our program agreement with TD Bank USA, N.A. ("TD"); the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive and promotional retail industry; market fluctuations, increases in operating costs, exit costs and overall liabilities and losses associated with owning and leasing real estate; potential goodwill impairment charges, future impairment charges and fluctuations in the fair values of reporting units or of assets in the event projected financial results are not achieved within expected timeframes; compliance with debt covenants, availability and cost of credit, changes in our credit rating and changes in interest rates; the timing, price, manner and amounts of future share repurchases by the Company, if any, or any share issuances by the Company; the impact of the seasonal nature of our business and cyclical customer spending; the impact of economic and market conditions and the resultant impact on consumer spending and credit patterns; the impact of economic, environmental or political conditions in the U.S. and countries where our third party vendors operate; weather conditions, natural disasters, health hazards, national security or other market and supply chain disruptions, or the prospects of these events and the resulting impact on consumer spending patterns or information technology systems and communications; our compliance with applicable domestic and international laws, regulations and ethical standards, including those related to employment and tax and the outcome of claims and litigation and resolution of such matters; the impact of the current regulatory environment and financial system, health care, and tax reforms; and the impact of changes in accounting rules and regulations, changes in our interpretation of the rules or regulations or changes in underlying assumptions, estimates or judgments. Our SEC reports, including our Form 10-K for the fiscal year ended January 28, 2017, our Form 10-Q for the fiscal quarters ended April 29, 2017, July 29, 2017 and October 28, 2017, and our Form 10-K for the fiscal year ended February 3, 2018, to be filed with the SEC on or about March 19, 2018, contain other information on these and other factors that could affect our financial results and cause actual results to differ materially from any forward-looking information we may provide. The Company undertakes no obligation to update or revise any forward-looking statements to reflect subsequent events, new information or future circumstances, except as required by law.

NORDSTROM, INC.
STATEMENTS OF EARNINGS — RETAIL BUSINESS AND CREDIT
(unaudited; dollar amounts in millions)

Retail Business

Our Retail Business includes our Nordstrom U.S. and Canada full-line stores, Nordstrom.com, Nordstrom Rack stores, Nordstromrack.com/HauteLook, Trunk Club, Jeffrey boutiques, our Last Chance clearance stores and Nordstrom Local. It also includes unallocated corporate center expenses. The following tables summarize the results of our Retail Business for the quarter and year ended February 3, 2018 compared with the quarter and year ended January 28, 2017:

The following table summarizes net sales and comparable sales within our Retail Business:

Credit

The following table summarizes the results of our Credit segment for the quarter and year ended February 3, 2018 compared with the same periods in 2016:

NORDSTROM, INC.
RETURN ON INVESTED CAPITAL AND ADJUSTED RETURN ON INVESTED CAPITAL (NON-GAAP FINANCIAL MEASURES)
(unaudited; dollar amounts in millions)

We believe ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of our use of capital and believe ROIC is an important component of shareholders' return over the long term. In addition, we incorporate ROIC in our executive incentive compensation measures. For the 12 fiscal months ended February 3, 2018, our ROIC increased to 9.7% compared with 8.4% for the 12 fiscal months ended January 28, 2017. Results for the prior period were negatively impacted by approximately 330 basis points due to the Trunk Club non-cash goodwill impairment charge in the third quarter of 2016.

We define ROIC as our net operating profit after tax divided by our average invested capital using the trailing 12-month average. ROIC is not a measure of financial performance under generally accepted accounting principles ("GAAP") and should be considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies' methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to ROIC is return on assets. The following is a reconciliation of the components and adjustments to ROIC and return on assets:

NORDSTROM, INC.
ADJUSTED DEBT TO EBITDAR (NON-GAAP FINANCIAL MEASURE)
(unaudited; dollar amounts in millions)

Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our goal is to manage debt levels to maintain an investment-grade credit rating and operate with an efficient capital structure. In evaluating our debt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and borrowing costs. We also have a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of no more than four times. As of February 3, 2018, our Adjusted Debt to EBITDAR was 2.6, and as of January 28, 2017 it was 2.4.

Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, debt to net earnings, net earnings, debt or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies' methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Adjusted Debt to EBITDAR is debt to net earnings. The following is a reconciliation of the components of Adjusted Debt to EBITDAR and debt to net earnings:

NORDSTROM, INC.
FREE CASH FLOW (NON-GAAP FINANCIAL MEASURE)
(unaudited; amounts in millions)

Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides investors with a meaningful analysis of our ability to generate cash from our business. For the year ended February 3, 2018, we had Free Cash Flow of $383 compared with $560 for the year ended January 28, 2017.

Free Cash Flow is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, operating cash flows or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies' methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Free Cash Flow is net cash provided by operating activities. The following is a reconciliation of net cash provided by operating activities to Free Cash Flow:

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Source: Nordstrom, Inc.

Nordstrom, Inc.
Investors:
Trina Schurman, 206-303-6503
or
Media:
Gigi Ganatra Duff, 206-303-3030