Nordstrom Demonstrates Commitment to Communities and Environment through Corporate Social Responsibility Report

Report outlines company’s progress toward 2020 CSR goals

SEATTLE (June 26, 2018) – Nordstrom today  released its annual Sharing Our Progress Corporate Social Responsibility (CSR) Report.  The report highlighted 2017 accomplishments  and tracked the company’s progress towards its 2020 CSR goals, which are  focused on: reducing its carbon footprint, conserving resources, offering  sustainable and healthier products, giving back and supporting human  rights. 

“Our CSR efforts help us deliver on the  commitment we’ve made to our customers, employees and communities to do our  part to be a responsible company,” said Scott Meden, chief marketing officer at  Nordstrom. “Giving back and respecting the environment are ways we’re able to  extend our approach to customer service beyond our own walls. We made good  progress in 2017 and are pleased to be able to share some highlights in this  year’s report.”

Notable 2017 CSR achievements from Nordstrom  include:

Respecting the Environment

  • Partnered  with customers to repurpose 5.5 tons of clothing through its Clothing  Donation Program
  • Leveraged  improved technology systems to decrease energy use per square foot by 13% since  2014
  • Updated  product packaging, keeping 10.7 tons of waste out of its supply chain

Taking Care of Our  Communities

  • Made  its largest donation through give-back brand Treasure & Bond – over $1  million
  • Matched  employees’ donation of time and money to nearly 2,500 nonprofits, for a total  of $1.83 million
  • Provided  women factory workers with training and resources to support health education,  financial inclusion and gender equality

The report  also previews  the company’s 2018 priorities . “We plan to continue building on our strong  foundation by collaborating across our business to address areas where we have  opportunities to improve,” said Meden. “Our priorities are driven by the  feedback we get from our customers, employees and other stakeholders. In the  coming year, we’re focused on initiatives that we’ve heard are important to  them.”

Examples include  making  responsible merchandise more accessible, expanding its clothing donation  initiative, and evolving its diversity, inclusion and belonging programs. 

The 2017 report can be found on the homepage of

Media Contacts:
  Emily Sterken

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  Nordstrom, Inc. is a leading fashion  retailer based in the U.S. Founded in 1901 as a shoe store in Seattle, today  Nordstrom operates 373 stores in 40 states, including 122 full-line stores in  the United States, Canada and Puerto Rico; 239 Nordstrom Rack stores; two  Jeffrey boutiques; two clearance stores; seven Trunk Club clubhouses; and its  Nordstrom Local service concept. Additionally, customers are served online  through,, HauteLook and  Nordstrom, Inc.'s common stock is publicly traded on the NYSE under the symbol  JWN.